Frequently Asked Questions

What is a Septic As-built?
A Septic As-built is the drawing of your Septic System identifying the location of the system components in relation to structures on the property. The Septic As-built is typically completed when the Septic System is installed or repaired by the Septic Designer or Installer.

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How do I find the location of my Septic Tank lids?
There are a few steps to locate your Septic Tank lids. First, contact the local Health Department to obtain a Septic As-built (map of your septic system). Snohomish Health District As-built or Public Health Seattle King County As-built. If there is a drawing on record, review the location(s) of the lids and dig them up. If no drawing is on record, lightly probe the ground with a metal rod trying to find the concrete tank. We can use a radio transmitter that is flushed down a toilet and then by following the signal, we can locate the Septic Tank.

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How often should I pump out my Septic Tank?
The frequency of pumping out your Septic Tank can vary depending on number of people in the household, size of Septic Tank, garbage disposal usage and sometimes age of Septic System. Most households fall between 2 and 3 years on average.

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What items should not be disposed of in my Septic System?
There are several items that should never be disposed of in your Septic System. Some of these items include grease, medications, paint, oils, gasoline, solvents, feminine hygiene products, condoms, napkins, paper towels, flushable wipes and flushable cat litter. For a downloadable sheet with a more complete list of these items and other Septic System care methods, please click here.

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What does it mean when I have slow drains?
Slow drains can be one of the first indicators you will notice that your septic system is having troubles. It can be many different issues with your septic system but the most common of those being a septic tank overdue for pumping or a filter needing to be cleaned. It is recommended to call us and we will be glad to help troubleshoot your system with you.

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Should I install a filter in my Septic Tank?
Yes, a filter is strongly recommended on almost every system type. A filter significantly reduces the amount of solids that would normally clog up the Drain Field, which will extend the life of the Septic System.

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How often should I clean the filter in my Septic Tank?
It is recommended to clean the filter in your Septic Tank every 6 months to prevent backing up into the house. In some cases of excessive usage, more frequent cleanings may be required.

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Can I have the lids of my Septic Tank installed to the surface?
Yes, installing lids that come to the surface, also known as "risers", are extremely helpful in maintaining your septic system. They will save you money on pumping since digging will most likely not be required. They also make cleaning the filter (if installed) in the Septic Tank just a few minutes work. Typically the cost of the risers will pay for themselves after a few Septic Tank Pumping's depending upon how deep your septic system was originally installed.

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What does it mean when my Septic Alarm is going off?
Typically the Septic Alarm indicates a high water level in the pump chamber. If this situation occurs, you should have your Septic System inspected immediately. On some newer systems, alarms can also indicate a low water level or a service issue of one or more of the installed components. In either situation, it should be inspected by a Septic Professional as soon as possible to prevent a potential backup.

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How often should I pump out my Pump Tank?
Pump Tanks typically do not get the accumulation of solids like Septic Tanks, but it is recommended to inspect the Pump Tank for solids every time your Septic Tank is pumped. On average most households with Pump Tanks should pump about every 3rd Septic Tank pumping. Filters help reduce the frequency that the Pump Tank needs to be pumped out.

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Will it help my Septic System if I reduce water usage?
Yes, reducing your water usage will help extend the life of your Septic System and keep it working properly. Every Septic System when installed was designed for a specific amount of water per day. This amount is related to the type of soil and number of bedrooms in the house.

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What should I do if my Septic System backs up?
If your Septic System is backing up, you should stop all water usage in the house immediately and call for service. This can indicate a number of issues such as a clogged or broken main line, clogged effluent filter or even a failing Drain Field, either way we can help get your system back on track.

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Can I use my garbage disposal with my Septic System?
It is not recommended to use your garbage disposal however; many homes are fitted with them when built. It is recommended to pump more frequently to help reduce the damage a garbage disposal can cause to your Septic System. It is also recommended to make sure you have an effluent filter installed and clean it regularly as the use of a garbage disposal will cause the effluent filter to become clogged more frequently.

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Do I have to pump my Septic Tank as often if I use additives?
Yes, you still need to pump your Septic Tank just as often, even if you use additives. There is nothing that can replace pumping your Septic Tank to remove the sludge and scum from the tank. Additives in rare situations may be helpful, but in most Septic Systems there are enough bacteria naturally that it is not necessary.

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