About Us
Who We Are A little about us
Founded in 2010, Above Grade Septic is a locally owned and family-operated business, which means we put our reputation on the line with every job we take. We take that seriously, even though we like to keep things lighthearted. Above Grade Septic was founded to be different from other companies that typically rely on high-pressure sales or workmanship that leaves you wondering if they are qualified to perform the job at hand. We’re here to show you that there is a route that will leave you genuinely happy by providing honest advice and professional service. And with that, our goal is simple: provide service that’s reliable, thorough, and leaves you with peace of mind—not a headache.
With over three decades of combined experience, our team brings vast expertise to the table—from countless maintenance and repair jobs to participation on technical advisory committees for both Snohomish and King Counties, as well as ongoing collaboration with local health departments to streamline issues and processes whenever possible to keep your septic system running soundly and safely. We know the underground world of pipes, pumps, and drain fields might seem mysterious (and maybe even a little gross), but we like to think of ourselves as the detectives who make sense of it all—with our sense of humor firmly intact.
Dealing with septic problems can be stressful, whether it’s an unexpected failure that feels like it came out of nowhere or a scheduled operation and maintenance inspection that just needs to be checked off the list. Either way, we want your experience to be the best it can possibly be. We believe in treating every system—and every customer—with care. We’re here to handle the dirty work so you don’t have to worry about it.
Our Promise: Superior Service — Without the Pressure
We’re here to deliver exceptional service from start to finish. Our customer service is second to none: we take the time to answer every question completely and clearly—no jargon, no shrugging, no mystery.
We don’t believe in high-pressure sales tactics. Instead, we treat every job like we were the customer: we explain your options, provide honest recommendations based on years of experience, and let you choose the path that fits your needs and budget. Think straight talk, practical advice, and workmanship you can trust—with just enough humor to make the conversation less awkward.
No upsells, no snake oil—just reliable service, fair pricing, and a team that actually cares about keeping your home drama-free (and your backyard smelling like a backyard, not a science experiment).
Our Story Learn About Us & Why We Strive To Help
With over 30 years of combined experience in the on-site sewage industry, we have the knowledge, skills, and professional licenses to give you the best service, information, and value you expect and deserve. We are a locally owned and family-operated business that takes great pride in our work—because someone has to love what happens underground! Whether it’s an unexpected septic system hiccup or a planned operation & maintenance inspection, we want your experience to be as smooth as a well-maintained drain pipe. We believe that by offering courteous, professional, and exceptional service, you’ll continue to choose Above Grade Septic for all your septic needs.
Keeping your septic system maintained will save you money, prevent unpleasant surprises, and help protect the environment. Septic systems are designed to pretreat sewage before it reaches the groundwater—but if neglected, things can go sideways fast. And trust us, discovering that sideways part the hard way is never fun. Failures can contaminate groundwater, streams, creeks, and even your drinking water. We all share the same environment, and it’s up to us to keep it clean. Together, we can keep your septic system working properly—keeping your yard, your pipes, and yes, even your nose happy.
Our primary goal is to provide exceptional service from start to finish—and maybe a few laughs along the way. Locally owned and family operated, we serve both Snohomish and King Counties for all your on-site septic and sewer needs. With more than 85,000 septic systems and drain fields in King County and more than 78,000 in Snohomish County, many homeowners are unaware of the hidden mysteries lurking beneath their feet. We gladly provide information on the maintenance needs specific to each customer’s system—shedding light on what’s usually buried, mysterious, and occasionally gross (but someone’s gotta do it).
Our customer service is second to none. We take the time needed to answer all of your questions completely and thoroughly. We do not use a “high-pressure” sales approach. Instead, we approach each job as if we were the customer—keeping you informed of all viable options, offering advice based on experience, and pointing out any surprises that might be hiding under the grass. We look forward to building long-term relationships with our customers, based on quality, value, trust, and maybe a little curiosity (and chuckles) about the fascinating, hidden world beneath your feet.